Contact us

Welcome

*PLEASE NOTE* I am currently on holiday until 17th June. Any orders placed will be sent after that.

If you have any questions at all, don't hesitate to email me. I'll have an answer :)

**PLEASE NOTE** Checkout IS secure - browsing is not but don't worry, all personal data is protected!

If you're looking for wholesale & bulk orders, I do them, too. Give me an email (beth.c.robertson95@gmail.com) with the amount you're looking for and when you need them by.

Shipping details

If you are looking for 3 or more listings, send me a message before hand and I will try and work out cheaper shipping for you. I can get a good flat rate on heavier packages so you can stock up for a more fair price!

All items are shipped with Royal Mail (or DPD if you're looking for a bulk order). UK orders are shipped second class (unless otherwise specified) and international orders are mailed with standard post, aiming to arrive within 2 weeks. If your international order hasn't arrived after 28 business days, please message me.

Tracked shipping is available to be purchased as a separate listing.

Current turnaround is 1-10 business days.

Refunds, returns & exchanges

If you aren't happy with your candle and have not burnt it, send it back to me and I will issue a full refund.

If your item goes lost or arrives damaged, please let me know and I can get you a replacement (free of charge!) or full refund.

Additional information

All candles have wooden wick & therefore require some extra care to get going but once they're lit, they are much easier than cotton wicks. When you first burn your candle, it might take 2 or 3 burns to engage with the wax. Once it's engaged, it will continue to burn, no hassle. Make sure you burn until the top is melted to avoid tunneling. For more information, visit individual listings.

8oz = 220 grams.
4oz = 110 grams.
1.5oz = 42 grams.